Privacy Policy for Little Beeches Florist
Effective Date: 28/10/2023
1. Introduction
Little Beeches Florist (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our services. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
2.1 Personal Information
– Name
– Contact information (email address, phone number, postal address)
– Payment information (credit card details, billing address)
– Order history
– Any other information you provide to us
2.2 Automatically Collected Information
We may collect certain information automatically when you visit our website, including:
– IP address
– Browser type and version
– Operating system
– Referral source
– Pages visited and actions taken on our website
– Date and time of your visit
3. How We Use Your Information
We use your personal information for the following purposes:
– To process and fulfill your orders
– To communicate with you about your orders and inquiries
– To provide customer support
– To improve our products and services
– To send promotional and marketing materials (if you opt-in)
– To monitor and analyse website usage
– To prevent fraud and ensure security
4. Data Sharing and Disclosure
We may share your personal information with third parties under the following circumstances:
– With payment processors to facilitate transactions
– With delivery partners to fulfill your orders
– With our service providers who assist in website hosting, maintenance, and analytics
– When required by law or to protect our rights, privacy, safety, or property
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have certain rights regarding your personal information, including:
– The right to access and correct your personal data
– The right to request the deletion of your personal data
– The right to object to the processing of your data for marketing purposes
– The right to data portability
Additionally, under the Data Protection Act 2018, you have the right to have your personal information processed fairly and lawfully. To exercise these rights or inquire about your personal data, please contact us through the website.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.
9. Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us using the contact us page on the website.
By using our website and services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with this policy, please do not use our services or provide your personal information.
Little Beeches Florist is committed to protecting your privacy and providing you with the best possible service. Thank you for trusting us with your personal information.